Practice Administration

Our Practice Plus practice administration resources will help you effectively manage the administrative tasks you need to undertake in your practice.

Click a link below to download the resource:


Better ordering considerations
Debtors follow-up
Electronic appointment reminders or confirmations
HICAPS quotation facility
Patient complaints and response to them
Patient registration and health summary form – information sheet
Patient feedback instruction sheet
Referral and consent form – information sheets


Consent to dental treatment form
Complaints report: PDF | DOC
Consultation certificate
List of service suppliers
Patient feedback form
Referral form
Patient registration and health summary form
Patient registration and health summary form (large print)

Letter templates

Letter relating to a faulty product: PDF | DOC
Patient – did not attend appointment – letter template: PDF | DOC
Patient – payment agreement – letter template
Patient – request for payment – letter template 1
Patient – request for payment – letter template 2
Patient complaint response – letter template 1
Patient complaint response – letter template 2
Response to health fund re: preferred provider

Audits and registers

Green practice audit: PDF | DOC
Informed consent audit: PDF | DOC
Patient records management and documentation audit
Patient feedback form results

Note: These are member-only resources. You must be logged into the website to download.

Keep all Practice Plus resources at your fingertips

Download the Practice Plus Support Services Manual for the full range of resources all in the one place. Contact us to purchase a hard copy of the manual.